Facing in the Same Direction with Jonny McMullan

Jonny McMullan, Performance Improvement Manager with the South Eastern Health and Social Care Trust, discusses the benefits of mentoring in emergency dispatch, including what makes a good mentor and how to best support trainees. For your information: If you have any questions for Jonny, you can reach him at jonny (dot) mcmullan (at) setrust (dot) hscni (dot) net  Read more about the EMD Mentor program here: https://www.iaedjournal.org/helping-everyone-excel  https://www.iaedjournal.org/an-emds-best-friend